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Claims Resources

Â鶹tv´óƬ is here to assist and support you with managing your claim experience. Navigating the claim process is easier if you know what to expect.

Property

Learn more about Â鶹tv´óƬ’s property services

What information do I need to complete the form?

For successful processing of your claim, it is important to have the following documents and pieces of information ready:

Required:

  • City and state of the loss
  • Client name/company

Important Information to have prepared:

  • Your policy number
  • Claim number
  • The date the loss occurred
  • Street address of loss location
  • Type of peril
  • A brief description of the loss

What happens after I submit my assignment?

Once you submit an assignment, you will receive a copy of your claims form. Our team will be in touch and advise you of the next steps needed to complete the process.

Who should I contact if I have a question related to my assignment?

Please email claims@englemartin.com with your name, claim/policy number etc. If you have been assigned an adjuster, please contact your assigned adjuster.

Who should I contact if I have additional claim related documents to submit?

Please email claims@englemartin.com with your name, claim/policy number etc. If you have been assigned an adjuster, please contact your assigned adjuster.

Casualty

Learn more about Â鶹tv´óƬ’s casualty services

What information do I need to complete the form?

For successful processing of your claim, it is important to have the following documents and pieces of information ready:

Required:

  • City and state of the loss
  • Client name/company

Important Information to have prepared:

  • Your policy number
  • Claim number
  • The date the loss occurred
  • Street address of loss location
  • A brief description of the loss
  • Claimant details

What happens after I submit my assignment?

Once you submit an assignment, you will receive a copy of your claims form. Our team will be in touch and advise you of the next steps needed to complete the process.

Who should I contact if I have a question related to my assignment?

Please email casualtyclaims@englemartin.com with your name, claim/policy number etc. If you have been assigned an adjuster, please contact your assigned adjuster.

Who should I contact if I have additional claim related documents to submit?

Please email casualtyclaims@englemartin.com with your name, claim/policy number etc. If you have been assigned an adjuster, please contact your assigned adjuster.

Specialty Marine, Heavy Equipment & Transportation

Learn more about Â鶹tv´óƬ’s Specialty Marine, Heavy Equipment & Transportation

What information do I need to complete the form?

For successful processing of your claim, it is important to have the following documents and pieces of information ready:

Required:

  • City and state of the loss
  • Client name/company

Important Information to have prepared:

  • Your policy number
  • Claim number
  • The date the loss occurred
  • Street address of loss location
  • Type of peril
  • A brief description of the loss

What happens after I submit my assignment?

Once you submit an assignment, you will receive a copy of your claims form. Our team will be in touch and advise you of the next steps needed to complete the process.

Who should I contact if I have a question related to my assignment?

Please email smtclaims@englemartin.com with your name, claim/policy number etc. If you have been assigned an adjuster, please contact your assigned adjuster.

Who should I contact if I have additional claim related documents to submit?

Please email smtclaims@englemartin.com with your name, claim/policy number etc. If you have been assigned an adjuster, please contact your assigned adjuster.

Appraisal and Umpire

What is the Appraisal Umpire Practice?

The Appraisal Umpire Practice (AUP) is an Alternative Dispute Resolution team dedicated to reaching a fair and impartial resolution in the adjudication of residential and commercial losses through the appraisal process. AUP offers:

  • Pre-Appraisal Reinspection
  • Full Appraisal Assignment
  • Umpire Nomination
  • Mitigation Disputes

Learn more

What information do I need to complete the form?

For successful processing of your claim, it is important to have the following documents and pieces of information ready:

Required:

  • City and state of the loss
  • Client name/company

Important information and documents to have prepared:

  • Carrier Estimate
  • Public Adjuster Demand Estimate
  • Contractor Estimate
  • Expert’s Reports
  • Photographs
  • Policy and/or Declaration Page

What happens after I submit my assignment?

Once you submit an assignment, you will receive a copy of your claims form. Our team will be in touch and advise you of the next steps needed to complete the process.

Who should I contact if I have a question related to my claim?

Please email appraisals@englemartin.com with your name, claim/policy number etc. If you have been assigned an appraiser/umpire, please contact your assigned appraiser/umpire.

Who should I contact if I have additional claim related documents to submit?

Please email appraisals@englemartin.com with your name, claim/policy number etc. If you have been assigned an appraiser/umpire, please contact your assigned appraiser/umpire.

Specialty Audit Â鶹tv´óƬ (SAS)

What is Specialty Audit Â鶹tv´óƬ (SAS)?

Â鶹tv´óƬ’s Specialty Audit Â鶹tv´óƬ’ (SAS) team is composed of highly credentialed analysts, ready to assess mitigation services of an array of losses. SAS offers:

  • Post Mitigation Audits
  • On-Site Management
  • Moisture Mapping
  • 360° Photography
  • Clerk of the Works

Learn moreÌý

What information do I need to complete the form?

For successful processing of your claim, it is important to have the following documents and pieces of information ready:

Required:

  • City and state of the loss
  • Client name/company

Important information and documents to have prepared:

  • Estimates from vendor
  • Contractor/vendor information

What happens after I submit my assignment?

Once you submit an assignment, you will receive a copy of your claims form. Our team will be in touch and advise you of the next steps needed to complete the process.

Who should I contact if I have a question related to my claim?

Please email sasaudit@englemartin.com with your name, claim/policy number etc. If you have been assigned an analyst, please contact your assigned analyst.

Who should I contact if I have additional claim related documents to submit?

Please email sasaudit@englemartin.com with your name, claim/policy number etc. If you have been assigned an analyst, please contact your assigned analyst.

Third-Party Administrator (TPA)

What is a Third-Party Administrator (TPA)?

Â鶹tv´óƬ’s TPA provides claims administration and management services. Our team specializes in property and casualty coverage lines.

Learn more

What information do I need to complete the form?

For successful processing of your claim, it is important to have the following documents and pieces of information ready:

Required:

  • City and state of the loss
  • Client name/company

Important information and documents to have prepared:

  • Policy

What happens after I submit my assignment?

Once you submit an assignment, you will receive a copy of your claims form. Our team will be in touch and advise you of the next steps needed to complete the process.

Who should I contact if I have a question related to my claim?

Please email claims@emcas.com with your name, claim/policy number etc. If you have been assigned an examiner, please contact your assigned examiner.

Who should I contact if I have additional claim related documents to submit?

Please email claims@emcas.com with your name, claim/policy number etc. If you have been assigned an examiner, please contact your assigned examiner.

How can we help you?

Submit a claim

Find an office

800.818.5619
info@englemartin.com
5565 Glenridge Connector | Suite 900
Atlanta, Georgia 30342